Additional mailbox not updating singles online Stuttgart
From a software standpoint the Trio platform is based on the same (UCS) platform that the entire line of modern VVX phones use, thus the majority of upgrade options are the same.As covered in various other VVX articles this process is unchanged in the Trio.The mailbox above is managed by the Corp-Policy-1 EAP. For mailboxes located in the OU managed by the Corp-policy-1 EAP, they will pick up the above settings from that EAP. Let’s update the Corp-Policy-1 EAP with the additional SMTP address.Looking at the settings of the EAP there is a difference between them. We need to edit the Corp-Policy-1 EAP, and add in the Tailspin Toys Canada. Note that it does not have to be the primary address, just present on the mailbox as a secondary.If after inserting the USB drive the phone does not appear to recognize the firmware package and does not automatically prompt for the administrator password then an additional manual step may be required.The affected models should now successfully recognize the firmware file and trigger the update process.Both Lync Server and Skype for Business Server platforms include this in-band firmware updating service and leveraging this capability is inherently available in the Trio as well.This previous article outlines exactly how to configure VVX phones to utilize this and the same configuration applies to the Trio.
In addition if the USB drive contains an activity LED then it should be flashing to indicate that the phone is currently reading the files from the disk.
The following table lists Microsoft-qualified UCS releases which support native device updates and will continue to be updated as future releases are posted online, including links to both Release Notes and the software packages.
The process can be used on phones connected to Lync Server 2013, Skype for Business 2015 Server, or Skype for Business Online environments.
The entire process after confirming the administrator password should take less than 10 minutes, so as long as the gear icon is still spinning do not reboot the phone, just wait for the eventual reboot.
On some early models of the Trio the USB process may not work as described above.